Refund Policy

**Refund Policy**

At Profile Salons, we strive to ensure your satisfaction with our services. If you are not entirely satisfied with your salon experience, we offer a refund policy to address any concerns you may have.

**Refund Eligibility:**

– To be eligible for a refund, you must notify us of your dissatisfaction within 24 hours of your salon service.
– Refunds are only applicable for the portion of the service that did not meet your expectations or was not provided as promised.

**Refund Process:**

– To request a refund, please contact our salon management team at profileindranagar@gmail.com or 7411011159 and provide details of your concerns.
– We may require additional information or documentation to assess your refund request, such as proof of purchase or a description of the issues encountered.
– Upon review of your request, we will determine the eligibility for a refund and notify you of the decision within a reasonable timeframe.

**Refund Options:**

– If your refund request is approved, we will process the refund to the original method of payment used for the service.
– Refunds may take 7 to 10 days to reflect in your account, depending on your financial institution’s processing time.

**Non-Refundable Items:**

– Certain salon services or products may be non-refundable, such as gift cards, promotional packages, or products that have been opened or used.
– We reserve the right to deny refund requests for items or services that do not meet our refund criteria or are ineligible for a refund under this policy.

**Customer Satisfaction Guarantee:**

– Your satisfaction is our priority, and we are committed to resolving any issues or concerns you may have with our services.
– If you are dissatisfied with your salon experience, please reach out to us, and we will work with you to find a satisfactory resolution.

**Policy Updates:**

– We may update or modify our refund policy from time to time to reflect changes in our services or applicable regulations. Any updates will be posted on our website, and we encourage you to review the policy periodically for changes.

If you have any questions or require assistance regarding our refund policy, please contact us at profileindranagar@gmail.com or 7411011159. Thank you for choosing Profile Salons.